Having been established since 1865, Websters Distinctive Furniture boasts a well-known reputation for furniture and customer service excellence.
Websters Distinctive Furniture excels at sourcing and selling luxury, high-end bedroom, living room and dining room furniture to really make a statement in their customers’ homes. Selling high-quality and classic home improvement accessories, from lighting and cushions to curtains and blinds, Websters Distinctive Furniture staff are experts at providing top interior design advice.
One of the few remaining independent family businesses in Yorkshire, Websters Distinctive Furniture is a big name locally in Brighouse and beyond, which is why Pivotal Marketing was thrilled when tasked to upgrade their existing website to WordPress and facilitate the purchasing of products online by making the new website an Ecommerce one.
Website Features Provided:
User-friendly WooCommerce plug-in on the easy to use WordPress platform makes it easy for the Websters Distinctive Furniture staff to add or amend products via an accessible online control panel, without needing complex HTML coding knowledge! (Once properly set up, plug-ins are the equivalent of apps on your smartphone and add extra functionality to a WordPress website).
Other plug-ins such as Perfect WooCommerce Brands and Woo Product Filter facilitate a better User Experience (UX), showcasing Websters Distinctive Furniture’s upmarket product brands and providing a seamless and efficient way to filter and find products.
The Soliloquy WordPress plug-in allows high-quality images to be displayed in a scrolling ‘slideshow’ manner to draw the eye of website visitors.
The GDPR Cookie Consent Banner plug-in keeps Websters Distinctive Furniture compliant with the law, whilst having an SSL Certificate properly installed means the business is following website best practice, and website visitors are reassured that the site is a safe one.
To make life more convenient for Websters Distinctive Furniture staff, the Contact Form CFDB7 plug-in that’s installed on the website captures all online enquiry forms and stores them in an accessible database in the back-end of the website so the business never misses any important customer messages.
We always say there’s no point having a website unless you drive people to it via Digital Marketing. That’s why we were delighted to design and manage a Facebook Ad promoting the website and other Facebook ads thereafter.
We supported Websters Distinctive Furniture with Social Media Management for their Facebook and Instagram accounts, communicating with Oliver, Sales Manager at the business, via WhatsApp to brainstorm and collaborate on post ideas. WhatsApp was the most convenient and effective way of contacting Oliver, whose job sees him out and about delivering furniture to customers in the company van, rather than sat at a computer and desk.
As well as driving people to your website it’s important to give them a reason to keep them there. One of the ways to achieve this is through blogging and we are proud to have offered blogging services to Websters Distinctive Furniture.
How Websters Distinctive Furniture Benfitted from the Pivotal Impact:
Our Website Developer, Taylia has provided Oliver with extensive 1-to-1 WordPress Training so he can master the platform and add and remove products on his own.
In the long run, these training sessions will empower Oliver to have more control over his business’ website and save him valuable time.
“Pivotal did a fantastic job designing and now managing our new website over a year ago! We have been that busy responding to customer enquires and sales on our website I apologise it has taken so long to write this review! We have received great feedback from our customers about our website and it has really helped our business during the pandemic as we are getting plenty of enquires and orders from around the UK. The whole team at Pivotal have been fantastic to deal with and always get back to you if you have a question or problem. Thank you guys and look forward to working with you in the future.”
– Oliver Blackburn, Websters Distinctive Furniture
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Contact us on 01484 290 100 or contact us to discuss a new Ecommerce website/online shop for your business.
Written on May 12, 2020
EXCELLENT Based on 11 reviews.
30. July, 2021.
Fantastic level of customer service. was very helpful in the services we used.
would definitely recommend for any website or marketing solutions!
24. June, 2021.
We have been working with Phil and the team at Pivotal Marketing now for about seven years. During that time they have built three websites from scratch and subsequently helped update two of those websites.
We have recently gone through a process of updating our core website with a view to making it more vibrant and engaging while at the same time looking to encourage more enquiries from potential clients.
We are extremely pleased by the level of technical expertise within the team as well as their ability to grasp the commercial imperatives driving our website strategy. In addition, they are a pleasure to work with - which makes the process much more enjoyable.
What's more to say - I would wholeheartedly recommend Pivotal Marketing if you are looking to 'up' your online presence.
Global Business Culture Ltd
19. June, 2021.
Pivotal did a fantastic job designing and now managing our new website over a year ago! We have been that busy responding to customer enquires and sales on our website I apologise it has taken so long to write this review! We have received great feedback from our customers about our website and it has really helped our business during the pandemic as we are getting plenty of enquires and orders from around the UK. The whole team at Pivotal have been fantastic to deal with and always get back to you if you have a question or problem. Thank you guys and look forward to working with you in the future.
25. March, 2021.
Myself and my co-director Aimee at Ultra Accountancy recently engaged Pivotal Marketing to redesign our website to achieve a more professional look and better useability.
We are really pleased with the final result! The team at Pivotal really got to understand our business and what we are about, whilst they listened to our requirements they also made some great suggestions to further improve the site.
They have also provided a blogging workshop so we are now able to keep our clients up to date with useful tips and information and will we be using them further in this area in future.
We wouldn't hesitate to recommend the team at Pivotal Marketing Ltd!
17. March, 2021.
Phil and his team built a great website for our new software product. They gave us fantastic branding ideas, built the site with a clear flow through it and then went the extra mile by helping us design the look and feel of the software itself. Highly recommended!
16. February, 2021.
Jayna provided me with very comprehensive and useful website training in order for me to update the company website (Highbury Homes).
12. February, 2021.
From my first contact with Pivotal (with Phil Hatfield) throughout every dealing I've had with them they have been totally professional and cooperative, as well as extremely supportive and reliable. Jayna has been great at understanding what we've been trying to get across in our new website and has made it feel like a really collaborative experience. Could not recommend more highly.
10. February, 2021.
We are repeat customers of Phil and his team. Honestly I would never go elsewhere. They respond pretty quick, they UNDERSTAND your brief SO well and deliver your vision better than you had dared to think possible and nothing is ever too much trouble for them. Customers for life
9. February, 2021.
As a Director of Imagineer Development UK CIC, we have been working alongside Pivotal to redevelop and amalgamate our websites into a more efficient and accessible platform for our stakeholders. The work has been complex- involving the development of a membership area, directories, e-commerce and the integration of a learning management system for e-learning. Phil, Jayna and Taylia are very friendly, approachable and highly skilled at what they do. They have responded to all of our requests and presented solutions as we have needed them. I would not hesitate to recommend their services.