Terms & Policies Menu
Cookies are a kind of short-term memory for the web. They are stored in your browser and enable a site to ‘remember’ little bits of information between pages or visits.
Cookies can be used by web servers to identify and track users as they navigate different pages on a website, and to identify users returning to a website. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies on our website
We use both session cookies and persistent cookies on our website.
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. The cookies used on this website include those which are strictly necessary cookies for access and navigation, cookies that track usage (performance cookies) and remember your choices (functionality cookies).
We may use the information we obtain from your use of our cookies for the following purposes:
- to recognise your computer when you visit our website,
- to track you as you navigate our website,
- to improve the website’s usability i.e. our Live Chat application to answer questions you have in real time,
- to analyse the use of our website – such as how many people visit us each day,
- in the administration of our website.
Third party cookies
We work with the following companies in maintaining and improving our website. A brief description of what they do is found below. We ensure that any company which works with us and collects personal data complies with strict GDPR data protection standards. If you have any more questions, please do contact us and we’ll be happy to help.
We use Google Analytics to better understand how our customers navigate to and through our website, how long customers spend visiting our content items and how often they return to visit our website. Google Analytics also helps us track the effectiveness of the money we spend on our digital marketing and social media campaigns.
Google Tag Manager and Cookies
We use Google Tag Manager to deploy analytics and marketing cookies on our website. To remain GDPR compliant, we request prior consent from users of our website in order to lawfully use Google Tag Manager. All our statistics and marketing cookies are deactivated by default until a user of our website gives their prior consent.
Twitter Privacy and Cookie Policies
Twitter instantly connects people everywhere to what’s most meaningful to them. Any registered user can send a Tweet, which is a message of 280 characters or less that is public by default and can include other content like photos, videos, and links to other websites.
We utilise data from Twitter Analytics for historical research to identify and learn from patterns and trends that occurred in the past to help us improve our social media marketing and generate better results.
Facebook Privacy and Cookie Policies
We utilise data from Facebook Insights for historical research to identify and learn from patterns and trends that occurred in the past to help us improve our social media marketing and generate better results for our digital marketing clients.
LinkedIn Privacy and Cookie Policies
We utilise data from LinkedIn Analytics for historical research to identify and learn from patterns and trends that occurred in the past to help us improve our social media marketing and generate better results.
Most browsers allow you to refuse to accept cookies. For example:
- In Microsoft Edge click on the three dots icon in the top right-hand corner and select “Settings”. Locate “Cookies and site permissions”. Under the “Cookies and data stored” heading click “Manage and delete cookies and site data” where you can select “Block only third-party cookies”. You can also switch the “Allow sites to save and read cookie data (recommended)” toggle off. You will then have to re-start Microsoft Edge.
- In Firefox you can block cookies from all websites by clicking the 3 lines menu button and selecting ‘Settings’. If you choose the “Privacy & Security” panel, in the “Enhanced Tracking “Protection” section, select ‘customer and check mark “Cookies”. Use the drop-down menu to select the type of cookies you wish to block. Firefox does warn that some sites won’t work properly with all cookies blocked. When you’re finished close the “about: preferences” page. Any changes you’ve made will be automatically saved. More information can be found on Mozilla Support.
- In Google Chrome you can adjust your cookie permissions by clicking on the three dots icon in the top right-hand corner of your browser screen, selecting “Settings” from near the bottom of the drop-down list, then click on “Privacy and security”. “From there, click on Cookies and other site data”. There you can unselect the “Allow all cookies” option.
- On Safari on Apple OS X click on the Safari menu, then “Preferences” then “Privacy”, you can always block cookies by selecting “block all cookies”. This means websites, third parties, and advertisers can’t store cookies and other data on your Mac. This may prevent some websites from working properly. More information can be found on Apple Support.
- For Opera choose “Settings”, then select “Advanced” in the left sidebar and lick “Privacy & Security”. From there, hit “Site settings” then choose “Cookies and site data”. At the top, you can turn “Allow sites to save and read cookie data (recommended)” on or off.
Blocking all cookies will, however, have a negative impact on the usability of many websites. If you block cookies, you may not be able to use certain features on our website (access content, use search functions).
You can also delete cookies already stored on your computer:
- In Microsoft Edge click on the three dots icon in the top right-hand corner and select “Settings”. Under “Privacy, search, and services” click “choose what to clear” next to “Clear browsing data now”, select the checkbox next to “Cookies and other site website data” then click on “Clear Now”. If you wish you can “choose what to clear every time you close the browser” by clicking on this option (under “clear browsing data” heading in the “Privacy, search, and services” options.
- To delete all cookies but keep other data in Firefox, click on the three lines icon menu button and choose “History” and select “Clear recent history”. In the window that appears set the time range to clear to “Everything”. Select “Cookies, while ensuring that all other items you wish to keep are not ticked. Click “ok” to clear all cookies and close the “Clear All History” window. More information can be found on Mozilla Support.
- In Google Chrome click on the three dots icon in the top right-hand corner, select “Settings” and under “Privacy and security” scroll down until you get to the section titled: “Privacy and security”. From there click “Clear browsing data. Make sure “Cookies and other site data” is selected and select “All time” from the Time range drop-down menu. Once you’ve done this, click the blue “Clear data” button.
- On Safari on Apple OS X click on the Safari menu, then “Preferences” then “Privacy”, you can always remove stored cookies and data by clicking “Manage Website Data”, selecting one or more websites then clicking “Remove” or “Remove All”. Apple warns removing the data may reduce tracking but may also log you out of websites or change website behaviour for the websites you visit where you have removed all cookies. More information can be found on Apple Support.
- For Opera, press ‘Ctrl+Shift+Del to bring up your “Clear browsing data” options. Make sure “Cookies and Site data” is selected and click “clear data”.
Doing this may limit the usability of many websites.
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