Privacy Policy
Last updated: July 2026
Introduction
Who We Are
Pivotal Marketing Ltd
Elsie Whiteley Innovation Centre
Hopwood Lane
Halifax
HX1 5ER
What Information We Collect
We may collect:
- Your name
- Email address
- Telephone number
- Company name
- Information you provide when contacting us
- Website usage information through analytics and cookies
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide our services
- Send quotations and proposals
- Manage client relationships
- Improve our website and services
- Meet our legal obligations
We will only use your information where we have a lawful basis to do so.
Marketing
We will only send marketing emails if you have given your consent or where we have a legitimate interest to contact existing customers.
You can unsubscribe from marketing communications at any time.
Cookies
Our website may use cookies to improve your experience and understand how visitors use our website.
You can control or disable cookies through your browser settings.
How We Protect Your Information
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted service providers where necessary to deliver our services, including website hosting, email services, analytics and payment providers.
How Long We Keep Your Information
We only keep personal information for as long as necessary to provide our services, comply with legal obligations and resolve disputes.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to processing
- Request a copy of your data
- Withdraw consent where applicable
To exercise these rights, please contact us using the details above.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Pivotal Marketing Ltd
Email: solutions@pivotalmarketing.co.
If you are unhappy with how we have handled your information, you also have the right to complain to the UK Information Commissioner’s Office (ICO).