Bandshire Limited are crane hire and contract lifting specialists based in Bradley, Huddersfield in West Yorkshire. Founded in 1988, the Bandshire crane hire business is a family-run enterprise and, with their comprehensive fleet of cranes of all types and sizes, now cater for the whole of the UK.
Having worked with clients such as Grosvenor Chemicals Ltd and Yorkshire Sculpture Park for a number of years, Bandshire has built a strong reputation for themselves as leaders in their industry and have notably been involved in the transport of the famous ‘Blood Swept Land and Seas of Red‘ installation of poppies that was displayed at HM Tower of London in 2014.
Why Did Bandshire Need Pivotal’s Help?
Initially, Bandshire approached us and asked for training on how to maintain, refresh and update their WordPress website with new pictures and testimonials, noting that they would need professional help from time-to-time when the website required a full refresh.
They were also having problems at the time logging into the ‘backend’ of their website.
How We Helped
After some investigation, we realised that the old ‘Billio’ WordPress theme on Bandshire’s previous website was broken, which resulted in users being unable to login to the Admin side of the site. We’ve seen this situation a lot in the past and it is typical of a poorly maintained WordPress website where plug-ins (the website equivalent of ‘apps’ that add extra functions and features to a website) and themes are left to be updated automatically rather than regularly in the correct way. Neglecting a website like this can cause WordPress to fail (not that this was Bandshire’s fault – they’re crane and contact lifting specialists, not website experts!)
One of the benefits of WordPress is that several people can have Admin access privileges to the website, allowing them to make changes and updates to it. The downside of this is that it’s tricky to tell who’s doing what so it was hard to pinpoint what directly caused the previous website to break. In the end, we discovered it was easier to update the website on a new Bootstrap wire theme than to try and fix the old template theme.
WordPress is a platform that is well-known for being easy to use, making it the perfect choice for Bandshire. This is another reason why we decided to use WordPress for the development of their new website.
We also added an SSL (Secure Sockets Layer) certificate to the site, which provided the reassuring padlock symbol next to the website’s address in the web browser search bar. Now an industry standard, not only does the SSL certificate make the Bandshire website safer, but it also increases their website visitors’ confidence as they browse it.
Bandshire’s situation highlights the importance of taking regular back-ups of your website (or having your website support company frequently back your website up on your behalf). This applies to monthly back-ups that are restored every month, not just to nightly back-ups, which are overwritten every 5 days. With monthly website back-ups saved, you can always enjoy peace of mind knowing that your website can be restored to a point where WordPress/the website was operating correctly.
We provided a 1-to-1 WordPress Training Session to enable Bandshire staff to quickly and easily upload their own content and update the website’s plug-ins when necessary using the intuitive Content Management System.
Fantastic level of customer service. was very helpful in the services we used.
would definitely recommend for any website or marketing solutions!
24. June, 2021.
We have been working with Phil and the team at Pivotal Marketing now for about seven years. During that time they have built three websites from scratch and subsequently helped update two of those websites.
We have recently gone through a process of updating our core website with a view to making it more vibrant and engaging while at the same time looking to encourage more enquiries from potential clients.
We are extremely pleased by the level of technical expertise within the team as well as their ability to grasp the commercial imperatives driving our website strategy. In addition, they are a pleasure to work with - which makes the process much more enjoyable.
What's more to say - I would wholeheartedly recommend Pivotal Marketing if you are looking to 'up' your online presence.
Global Business Culture Ltd
19. June, 2021.
Pivotal did a fantastic job designing and now managing our new website over a year ago! We have been that busy responding to customer enquires and sales on our website I apologise it has taken so long to write this review! We have received great feedback from our customers about our website and it has really helped our business during the pandemic as we are getting plenty of enquires and orders from around the UK. The whole team at Pivotal have been fantastic to deal with and always get back to you if you have a question or problem. Thank you guys and look forward to working with you in the future.
25. March, 2021.
Myself and my co-director Aimee at Ultra Accountancy recently engaged Pivotal Marketing to redesign our website to achieve a more professional look and better useability.
We are really pleased with the final result! The team at Pivotal really got to understand our business and what we are about, whilst they listened to our requirements they also made some great suggestions to further improve the site.
They have also provided a blogging workshop so we are now able to keep our clients up to date with useful tips and information and will we be using them further in this area in future.
We wouldn't hesitate to recommend the team at Pivotal Marketing Ltd!
17. March, 2021.
Phil and his team built a great website for our new software product. They gave us fantastic branding ideas, built the site with a clear flow through it and then went the extra mile by helping us design the look and feel of the software itself. Highly recommended!
16. February, 2021.
Jayna provided me with very comprehensive and useful website training in order for me to update the company website (Highbury Homes).
12. February, 2021.
From my first contact with Pivotal (with Phil Hatfield) throughout every dealing I've had with them they have been totally professional and cooperative, as well as extremely supportive and reliable. Jayna has been great at understanding what we've been trying to get across in our new website and has made it feel like a really collaborative experience. Could not recommend more highly.
10. February, 2021.
We are repeat customers of Phil and his team. Honestly I would never go elsewhere. They respond pretty quick, they UNDERSTAND your brief SO well and deliver your vision better than you had dared to think possible and nothing is ever too much trouble for them. Customers for life
9. February, 2021.
As a Director of Imagineer Development UK CIC, we have been working alongside Pivotal to redevelop and amalgamate our websites into a more efficient and accessible platform for our stakeholders. The work has been complex- involving the development of a membership area, directories, e-commerce and the integration of a learning management system for e-learning. Phil, Jayna and Taylia are very friendly, approachable and highly skilled at what they do. They have responded to all of our requests and presented solutions as we have needed them. I would not hesitate to recommend their services.